FAQ

We work very hard to make ordering from this site easy and safe for our customers.

Step 1) To order from this website, please select the size and type of the item, and then enter the text content you want to customize. Then click “Add to cart” to add the product to your shopping cart. After selecting the product you want to buy, click the shopping cart button in the upper right corner of the page to enter the shopping cart page or checkout page. On this page you will see a list of items that have been added to your cart. After checking your cart, you can click the Checkout button to pay on our website, or click the Checkout with PayPal button to pay at PayPal.com.
If you want to order additional items, you can click on any link at the top or left of the page to continue shopping. You can click on the link in the upper right corner of the page to return to the cart page or start the checkout at any time.

Step 2) Once you have added all the items you want to order to your cart, simply click on the checkout link in the top right corner of the page (in the drop down menu if you are using a smartphone) and provide us with your billing address, select Shipping method and enter your payment information.

Step 3) During the checkout process, you can choose a different shipping address before confirming your order. Once you have confirmed that all the information on your order is correct, simply press the Confirm Order button to complete the order. Immediately after completing your order, you will receive an order confirmation email. If you do not receive an order confirmation email within an hour, please contact us to confirm that your order has been successfully processed.

or….

PayPal members can opt into PayPal Express Checkout by selecting this option on the shopping cart page, which will send you directly to PayPal.com where you can make payments on its secure website.

ISHO Calligraphy accepts Visa, MaterCard, American Express credit cards. Or you can also pay with PayPal, just link your credit card to PayPal. PayPal is also a very safe payment method.

ISHO Calligraphy uses SSL encryption technology to protect all personal and financial information during your visit to the website. This is the same encryption technique used for every trusted website on the web. At the same time, we have put in place additional safety measures designed to provide our customers with a safe shopping experience.

We respect each customer’s privacy, our system is absolutely secure, no one can access your information. Therefore, we will never share customer information with any third party. You will only receive emails from us. Please let us know if you would like to be removed from our email list.

1. If you buy a physical product, we will ship the product to you by express within 14 days.
2. If you purchased a digital product, we will send the product to your mailbox within 3 days through the mailbox you reserved.

We offer a 30-day money-back guarantee on all purchases. (excluding custom orders)

The best way to get coupons is to sign up for our newsletter. Typically, our newsletter subscribers are the first to receive offers. From time to time, we also offer special coupons to our loyal customers who have made multiple purchases.

Customized Chinese calligraphy for you

Chinese calligraphers handwrite your own calligraphy for you, each of which is a unique work of art in the world.